For this purpose, we formulated our quality policy and objectives and specified and described processes and means for their realisation, observance, control and improvement. The process of continual improvement, ongoing in-house monitoring of compliance with all requirements, and measuring against the quality policy, form the mainstays of our quality management system.
Our current quality management system in accordance with DIN EN ISO 9001:2015 includes
on the basis of DIN EN ISO 17100
Requirements for translation service providers.
This means that our current quality management system is not be confused with a not easily assessable undertaking to comply with the provisions of DIN EN ISO 17100 with regard to translation services, meaning that compliance of all workflows of a translation service provider and all organisational requirements for providing the service are to be regulated in accordance with DIN EN ISO 17100.
Certification in accordance with DIN EN ISO 9001:2015 goes beyond this in several respects. Certification requires ongoing reviews by an impartial body. This is done in the form of annual audits and re-certification every three years.